Motorola Razr 2019 puts Samsung’s aftercare to shame

The new foldable phone from Motorola was officially launched and was rightfully praised. Motorola (owned by Lenovo) has revolutionized the world of smartphones with their unique foldable device which is fundamentally different from what the competitor devices from Samsung and Huawei offer.

While the main selling point of the device is the amazing design, the list of technical specifications sparked controversy among fans of the latest trends in technology. A few weeks separate us from when official review units will be sent to reviewers. Many people are wondering how big of an issue will be the small capacity of the battery and how well will the camera perform.

The Razr has the higher ground

Foldable phones require users to be more careful when handling their devices in order to preserve them for as long as possible. However, most people tend to be pretty negligent when it comes to taking care of their handheld companions in the long run, so developers kept this detail in mind and adapted accordingly: Samsung offers a $149 screen replacement for their Galaxy Fold, in case of failure, all topped by an intense training session for new owners. 

However, Motorola beat Samsung in the matter of aftercare: Motorola offers a free “24-hour turnaround service” if the screen fails. Additionally, in case other problems occur, Motorola will repair or replace the display of any device that malfunctions “during normal use”. Once the warranty expires, users will have to pay about $299 to replace malfunctioning or broken displays of their Razr phones.

This is big news, because the main issue with foldable phones at the moment are the displays, probably the sole reason why some people avoid buying them at the moment. It’s amazing how technology that was considered to be futuristic or unreal only two years ago is becoming more and more affordable as the days pass.


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