NordVPN is an accessible internet privacy and security VPN service that helps users efficiently and quickly securing their connection regardless if they are using public WiFi or want to know that their identity remains hidden.
The service’s official app, which can be downloaded from the Google Play Store, allows users to connect to over 5000 fast servers located in more than 60 countries, providing military-grade data encryption and security.
NordVPN allows you to connect over five devices simultaneously, and its proxy VPN addons for Firefox and Chrome make it even better.
Unfortunately, even though the service works flawlessly in most cases, some users experience occasional challenges in using the app.
Some users reported that the app continuously forgetting login credentials or keeps asking for the correct password every time the app is used.
The issue can manifest even days or weeks after signing in with the proper credentials.
Solving The Problem
There are a few reasons why the app keeps forgetting your login combination.
Log on the NordVPN website from a browser and change your password to a new one that doesn’t have special characters.
If that doesn’t work, use the password reset form. However, if you don’t receive a reset email in five minutes or less, contact the customer support of NordVPN to solve the issue.
There is a method that can help you avoid reencountering such problems. It is effortless – You need to use a password manager. Password managers help users keep their details safe and sound so that they don’t forget them again. It is a future-proof, reliable way of storing your login credentials for any app.
Alternatively, if you often find yourself forgetting your login credentials, you can also write them on a piece of paper that you store safely.