The current COVID-19 lockdown has changed the way we do certain things and put an end to many others. According to ICEA and CEAM, many Indian residents have issues with their smartphones as well as home appliances. However, how could people repair their devices if every service is closed? Thanks to OnsiteGo, people are given the opportunity to fix their broken devices for free.
Plus their services are free of charge in the whole country. Their decision is heart-melting and will come in aid to many people during the the COVID-19 situation. The company is going to help people who need troubleshooting support for devices, such as smartphones and laptops.
If you live in India and have a software problem, you can now get help from OnsiteGo. If you have problems with the water purifiers or air conditioners, the company can assist you. Plus, the company is also going to help you fix water leakages and teach you how to clean filters.
OnsiteGo is also making itself available for on-door repairs. However, this service is available for people who live in the green zones only.
Here’s How To Get Remote OnsiteGo Support
- Go to the company’s official website.
- Fill out the “get support now” form.
Note – The form requires your personal info, such as name, email ID, phone number, but also the details about the issue, such as the type of the device and its manufacturer.
Next, OnsiteGo will provide you with a support engineer who will guide you through what you need to do. You should receive a phone call within 24 to 48 hours after you fill out the online form. In certain cases, you will get a video call, so get ready for that too. If the problem can’t be sorted via video call either than the engineer will resume his work post lockdown.
Here’s How To Get Doorstep OnsiteGo Support
You will need to follow the same steps as the above and complete the online form. However, you will get help from OnSiteGo only if you live outside the COVID-19 lockdown areas. In addition to the above steps, the person living in the green zone will need to fill out an extra form regarding the condition of the product. Please note that the doorstep service is not included in the free of charge offer.